In case that you have required the services to start during the withdrawal period, you have to pay us a reasonableĪmount compared to the full extent of the service covered in this contract for the service already provided to you up to Same method of payment that you have used for the initial transaction, unless you explicitly agreed otherwise in anyĬase you will not be charged fees for this repayment. If you withdraw from this contract, we have to return all payments that we have received from you including deliveryĬosts (with the exception of the additional costs arising from the fact that you have chosen a more expensive type ofĭelivery other than the standard delivery offered by us) which must be repaid immediately at the latest within fourteenĭays from the date on which we have received your notice of cancellation of this contract. In order to observe the withdrawal period it is sufficient to send the notice claiming the right of withdrawal within You can use the attached model withdrawal form. Of your decision to withdraw from this contract. To exercise your right of cancellation, you must notify usĮmail: a clear statement (eg a letter sent via post, a fax or an email) The withdrawal period isįourteen days from the date of contract. You have the right to cancel this contract within fourteen days without giving any reason. Notice of cancellationģ.1 If the customer is a private customer and the contract was concluded exclusively by means of distanceĬommunication (distance selling contract), the private customer has the statutory right of withdrawal described below: The contract is concluded with the allocation ofĪn account by Tutao. The customer sends the request on completion of the proposed contract either by dispatching an electronic statement orīy transmitting the order form in writing to Tutao if this is offered. The Terms and Conditions of Tutao also applyĮxclusively if Tutao unconditionally renders a service in the knowledge of conflicting Terms and Conditions of the
Not recognized, unless Tutao accepts them with a written statement.
A consumer is any natural person entering into a legal transaction for a purpose thatĬannot be attributed to their commercial or to their independent vocational activity.ġ.3 For business users these Terms and Conditions are valid for all future business with Tutao.ġ.4 Terms and Conditions of the business user that differ from Tutao's Terms and Conditions completely or in parts are (German Civil Code) (hereafter business customers) as well as to consumers according to § 13 BGB (German Civil Code) ( Separate Terms and ConditionsĪpply for the purchase of gift cards, which can be found here.ġ.2 These Terms and Conditions apply to customers according to § 14 BGB Provides all deliveries and services solely on the basis of these Terms and Conditions. Or discrepancy between the German Terms and Conditions and the English translation, the German versionġ.1 The Tutao GmbH Address: Deisterstr. These General Terms and Conditions are provided in English for your convenience. The previous version of these Terms and Conditions can be found here. These General Terms and Conditions are valid for new customers as of now and for existing customers as of April 1st,
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